SugarCRM is the world’s largest open source
Customer Relationship Managment (CRM) software.
Open Source Application :
Means ASCII document of the application is available
to any user, developer, or customer of the suite.
This enables expert CERTIFIED DEVELOPERS like us, to craft and customize the product aligning it to your needs and enhancing your profits.
Supporting the Customer Lifecycle
SugarCRM streamlines and automates business processes
related to customers.
Find, attract, and win new clients.
Nurture and retain existing clients.
Reduce the costs of marketing and customer service.
This enables expert CERTIFIED DEVELOPERS like us, to craft and customize the product aligning it to your needs and enhancing your profits.
Enhance Customer Engagement
Increased Customer Net Retention Value
Business Growth
Our certified engineers will deliver SugarCRM customization works of every complexity level to fit the CRM to your UNIQUE business need.
SugarCRM is highly flexible, dynamic and productive.
Let’s explore the customizable features of SugarCRM.
Our team of certified experts can help you utilize SugarCRM to increase operational efficiencies, streamline CRM functions, and make your inside sales and customer support teams more productive.
Our certified engineers will deliver SugarCRM customization works of every complexity level to fit the CRM to your UNIQUE business need.
SugarCRM Customization
Build highly customized product aligning to your needs
Customize and configure Sugar’s CRM software to meet your specific business needs.
Our certified engineers will deliver SugarCRM customization
works of every complexity level to fit the
CRM to your UNIQUE business need.
Multiple Deployment Options
Module Customization
Customized Dashboards
Custom Fields and Relationships
Custom Filters
Custom Workflows
Custom SugarCRM reports
Mobile, Email and Google App Integrations
Other Customizations
Multiple Deployment Options
SugarCRM ensures that your business is a success today and even tomorrow by providing enhanced choice and control through its Multiple Deployment Options.
Module Customization
SugarCRM comes with default modules like Accounts, Leads and Contacts. Sugar provides the ability to build basic custom modules by SugarCRM experts like us.
Customized Dashboards
SugarCRM provides capability to set dashboards according to the parameters that matter to you the most. Sales will see their targets, leads and scheduled calls while a manager will see a bird's eye view of all.
Custom Fields and Relationships
SugarCRM provides capability to customize the fields and even add new ones to ensure that the customer needs are fulfilled. Fields like auto-populate and custom checks can be easily developed in the system.
Custom Filters
SugarCRM’s architecture makes it possible to develop as many filters as you need to make your data work for you. Since every business is unique, the default filters may not scrutinize your data on the values you want or to an extent you need.
Custom Workflows
SugarCRM provides the functionality to configure several of these workflow automation. Custom workflows not only save a lot of time but also streamlines the unique processes of a company and lead to high productivity and growth.
Custom CRM Reports
SugarCRM provides customized reports for all your verticals that can be converted into insights helping you in managing existing customers and creating new ones.
Mobile, Email, Google App and other Integrations
SugarCRM customizations are endless and are not limited to widgets, dashboards, Custom Sidecar, campaign management, third party software, email, SMS, calendar and data security.
Our Solutions
As your SugarCRM Technology Partner
We Make Work in SugarCRM Convenient, Faster, Efficient and Impactful.
Get started with experienced professionals who can perform SugarCRM Customization services and help you accelerate sales, rejuvenate marketing and streamline customer support functions.
What we offer
Development, Customization
Integrations, Migration
Deployment, Reporting
Support, Maintenance
Upgrade
What we improve
Sales
Marketing
Support
Operations
Administration
What we integrate
Website
E-Commerce Platforms
Marketing Automations
Accounting / Finance
Business Inteliigence
We tailor unique offerings to suit your needs
Here is what we offered a client as their technology partner.
Case Study
Setting SugarCRM for American reclinical Services (APS)
(Now a part of NAMASA)
Background
American Preclinical Services (APS) is a USDA registered and GLP compliant Contract Research Organization (CRO) specializing in medical device and pharmaceutical preclinical research. It is based in Minneapolis, US.
Its recent acquisition by NAMSA, a medical device focused CRO puts APS on a global foot front.
Value
Open source backend lowers database licensing costs by 90%.
Long term scalable solution at low price.
Aligned revenue and sales operations with integrated billing / CRM and custom report generation.
Multi deployment options helped in seamless integrations post acquisition by NAMASA.
Problem
Rapid growth of the company made it difficult to manage data and processes.
Highly regulated industry practices required customized CRM system.
Existing SugarCRM needed functional customization for accurate report generation and alignment to the business.
Solution
Sugar Enterprise as a central system of record management brought all data into one place, offering a cost effective migration path.
Customization capabilities enabled compliance with industry mandates.
Leveraged Sugar Studio to fully customize the system to fit its business.